Are you upgrading your phone or switching between devices and worried about losing connectivity? With eSIM technology, you no longer need to deal with physical SIM cards—but transferring an eSIM still needs to be done correctly to avoid service interruptions.

With Butacell eSIM, transferring your connection to a new phone is straightforward. Follow this guide to move your eSIM smoothly and stay connected without downtime.

Before You Start: Important Things to Know

1. Check Device Compatibility

Not all phones support eSIM. Make sure both your old and new devices are eSIM-compatible.

1. iPhones: iOS 16 or later
2. Android: Most modern devices such as Google Pixel, Samsung Galaxy, OnePlus, and Motorola

If you’re using an older model, double-check the device specifications.

2. Back Up Your Data

Your eSIM itself doesn’t store contacts or messages, but it’s always recommended to back up:

1. Contacts
2. Messages
3. Apps
4. Photos

Use iCloud, Google Backup, or another cloud service before starting the transfer.

3. Have Your Butacell eSIM Details Ready

You’ll usually need a Butacell QR code or activation details to reinstall your eSIM on a new device.

You can find these in your Butacell email or user dashboard.

How to Transfer Your eSIM

The process depends on whether you’re switching between iPhones, Android devices, or across platforms.

iPhone to iPhone eSIM Transfer

1. Update both iPhones to iOS 16 or later
2. On your new iPhone, open Settings
3. Tap Mobile Data (or Cellular)
4. Select Add Cellular Plan
5. Scan your Butacell eSIM QR code
6. Follow the on-screen instructions to complete setup

⏱ Estimated time: 5–10 minutes

Android to Android eSIM Transfer

1. Open Settings on your new Android phone
2. Go to Connections or Network & Internet
3. Select SIM Manager or Download eSIM
4. Scan your Butacell QR code
5. Follow the on-screen instructions

⏱ Estimated time: 10–15 minutes

Menu names may vary slightly depending on your phone brand.

Android to iPhone eSIM Transfer

1. Update both devices to the latest software
2. On iPhone:
3. Open Settings > Mobile Data
4. Tap Add Cellular Plan
5. Scan the Butacell eSIM QR code
6. Follow the on-screen instructions on the iPhone

⏱ Estimated time: 10–15 minutes

iPhone to Android eSIM Transfer

1. Update both phones
2. On Android:
3. Open Settings > Connections > SIM Manager
4. Scan your Butacell eSIM QR code
5. Follow the setup instructions

⏱ Estimated time: 10–15 minutes

Tips for a Smooth eSIM Transfer

1. 🔓 Make sure your phones are unlocked, especially if switching carriers
2. 📲 Keep both devices updated to the latest software
3. 🌐 Use a stable internet connection during activation
4. 📧 Keep your Butacell QR code accessible (QR codes are usually one-time use)

Troubleshooting eSIM Transfer Issues

eSIM Not Activating?

1. Restart both phones
2. Scan the QR code again
3. Check your internet connection

Seeing Error Messages?

1. Confirm your device supports eSIM
2. Make sure the QR code hasn’t already been used

eSIM Transfer Overview

Stay Connected with Butacell

Transferring your eSIM doesn’t have to be complicated. Whether you’re switching phones, upgrading your device, or moving between platforms, Butacell makes it easy to stay connected—no physical SIM cards, no store visits, no downtime.

Enjoy the flexibility of digital connectivity and manage your mobile experience effortlessly with Butacell eSIM.

FAQs About Transferring eSIM

Can I transfer my eSIM to another phone?

Yes, as long as both devices support eSIM. You’ll usually need a new QR code or activation from Butacell.

Can I reuse the same eSIM QR code?

No. eSIM QR codes are typically one-time use. Contact Butacell to get a new one if needed.

What if my eSIM stops working after transfer?

Restart your phone, check for updates, and contact Butacell Support if the issue persists.

Will I lose my phone number?

No. Your number remains the same unless you are changing providers or requesting a new line.